OMT INDIA (M/S OMT INDIA)
Website: www.onemoretimeindia.com
Effective Date: May 5, 2026
Cancellation Policy
Once an order is placed, we do not entertain any cancellations. Please ensure the accuracy of your selection
before making the final payment.
Return Policy
All sales are considered final, and returns are not accepted. Our products are meticulously timed and shipped to
reach you in an optimal state of fermentation. Therefore, returning a product would result in it reaching us in an
over-fermented condition, rendering it worthless.
Damaged Items / Refunds
While we take pride in delivering top-quality products, in the rare event of damage during shipment, you may
request a replacement or refund. Each case will be evaluated individually, and refunds are at our discretion.
If you receive a damaged/defective item or the wrong product, follow these steps within 2 working days of
receiving the order:
Step 1: Contact us at support@onemoretimeindia.com within 48 hours, providing your order ID and details of
the defective/wrong items with accompanying images and the invoice.
Step 2: We will respond within 1-3 business days to discuss your request. Replacement/refund decisions will be
made at our discretion.
For product dissatisfaction, email us at support@onemoretimeindia.com and we will address your concerns on a
case-by-case basis, offering replacements or refunds.
Refund Process
If eligible for a refund, the amount will be refunded via online bank transfer within 5-7 working days.
Contact Information
Email: support@onemoretimeindia.com
Phone: +91 7566232156
Website: www.onemoretimeindia.com
Address: 168, Near State Bank of India, Jiwaji Ganj, Morena, Madhya Pradesh – 476001, India